Santander Rewards ISA August 2026 Terms and Conditions

These terms and conditions govern the Santander Rewards ISA campaign; participants who transfer a non-Santander ISA into a Santander Fixed Rate ISA within the promotional period and are deemed eligible by Santander may claim Reward. The Reward is a £200 Hotel Voucher for balances transferred between £25,000 and £49,999.99 or 2 x £200 Hotel Vouchers for balances of at least £50,000.00 or above which are transferred. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participants in this promotion agree to be bound by these terms and conditions. Please retain a copy for your information.

Promoter: Santander UK plc

Administrator: TLC Marketing Worldwide UK Ltd, 55 Baker Street, London, W1U 8EW.

1. Promotional Period:

a. Purchase period: 4 August 2026 and before the offer is withdrawn by the Promoter.

b. Registration Period: To be eligible for the  Santander Reward, you must complete all of the qualifying conditions set out in the Santander terms and conditions, including opening or upgrading an eligible ISA account and transferring a non-Santander ISA of at least £25,000 to a Santander ISA within 14 days of account opening. Participants who satisfy these conditions will qualify for a Reward (see the Santander terms and conditions for further information). Customers who successfully transfer at least £50,000.00 and over will be eligible to claim two (2) £200 hotel vouchers. The second £200 hotel voucher will be issued to eligible customers within seven (7) working days of the successful validation of their claim.

2. Eligibility

2.1. This promotion is open to UK residents aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion, including without limitation the Administrator.

2.2. Eligible participants may receive either one or two Hotel Vouchers per ISA they transfer into Santander, depending on their qualifying deposit amount.

2.3. You must have completed all of the conditions set out in the Santander terms and conditions.

3. The Reward

3.1. If you satisfy the eligibility criteria, you will be able to receive up to 2 £200 vouchers towards a hotel booking as further described in paragraph 5 (the "Reward").

3.2. No cash or other alternative Reward will be provided in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar Reward of equal or greater value. The Rewards are not for re-sale, cannot be auctioned or exchanged and are not transferable or redeemable for cash. Each Reward cannot be used in conjunction with any other offers and does not have any monetary value.

4. How to claim your Reward

4.1. If you meet the eligibility criteria, you will receive an email from Santander containing a unique code and details of how to claim your Reward.

4.2. Within 60 days from the date of Santander’s email, you'll need to visit isa.tlcrewardportal.co.uk/ and register to claim your voucher. You must provide the following information:

1. Full name
2. Current valid email address
3. Unique code

You will not be asked for your sort code and account number.

4.3. If your claim is approved, within 3 working days of registration, you'll receive an email from the Administrator to the email address you provided at registration, with details of how to access your voucher. Once claimed, your voucher will be valid for 6 months from the date you receive your email from TLC containing your username and pin.

4.4. If your claim is deemed invalid, you will be notified via email, and you can attempt to claim again.

5. £200 Hotel Voucher: terms and conditions

5.1. You will receive a username and PIN by email (to the email address you provided at registration), which you must use to access hotels listed on the Travel Credits website and use your voucher.

5.2. This voucher is valid for 6 months from the date you receive TLC’s email containing your username and PIN.

1. You will be able to browse the listed hotels and once you have selected a hotel and room, provided you use the correct username and PIN, £200 will be automatically deducted from the total amount payable during the booking process.
2. You must input your full name, email address, contact number, full postal address and payment details. Once the booking has been processed, you will receive a booking confirmation to the email address you provided.
   
   
   
   

5.3. If you are booking a hotel stay which costs less than £200, no payment details will be required and you can use the remaining balance on another hotel booking. All bookings must be made within the 6-month period from the date you receive the TLC email containing your username and PIN. 

5.4. Multiple vouchers cannot be used towards the same hotel booking or across separate bookings for consecutive-night stays at the same hotel.

5.5. Confirmation, changes and cancellation policy:

1. The Administrator has no contractual responsibility for hotel bookings, which will be subject to each hotel's applicable terms and conditions, which will be viewable on the Travel Credits website.
2. The booking confirmation will be sent to you by email. If you do not receive a booking confirmation email within 24 hours of placing the booking, you can contact TLC Customer Services by emailing customerservice@travelcredits.com and quoting your username.
3. It is expressly agreed that the data stored in the information systems of the Travel Credits website, or its partners, shall constitute proof with respect to your booking(s). Data stored in computers or electronic media is valid proof and shall therefore be acceptable under the same conditions and with the same evidential value as a physical written document.
4. By making a booking, you agree to the relevant hotel's terms and conditions. It is your responsibility to check all information, including cancellation terms, before making a booking.
5. If you are unable to attend a confirmed booking, you should inform the Administrator as soon as possible by sending an email to customerservice@travelcredits.com and quoting your username.
6. If you wish to cancel or amend a booking, you should contact TLC Customer Services as soon as possible through the  ‘Amend/Cancel’ section found in 'My bookings' on the Travel Credits website or by sending an email to customerservice@travelcredits.com and quoting your username. All cancellations are final and if you have cancelled a booking, you will need to make a new booking.
7. Some bookings will be non-refundable. This will be set out in the relevant hotel's terms and conditions and will always be clearly communicated in the booking information available to you before making the booking. If you cancel a non-refundable booking, you will have no right to a refund or to receive any substitute offer, compensation of any kind or cash equivalent.
8. If you miss a scheduled booking and have not cancelled the booking in accordance with the relevant hotel's cancellation terms, you will be classified as a 'no show'. This means your booking will be cancelled by the hotel and you will have no right to any refund, substitute offer, compensation of any kind or cash equivalent.

5.6. Any tax liability arising from receipt of the Reward will be your responsibility.

5.7.  All bookings are subject to hotel availability https://st.travelcredits.com/

5.8. This Reward cannot be used in conjunction with any other offers.

6. Acceptance of these Terms

Participating in this promotion, including carrying out the steps set out in paragraphs 4 to 6, is deemed acceptance of these terms and conditions.

7. Participant Details

It is your responsibility to provide correct, up-to-date details when participating in this promotion and claiming your Reward. The Administrator accepts no responsibility for you failing to supply accurate information which affects your claim for a Reward.

8. Invalid Claims

The Administrator accepts no responsibility for any claim for a Reward that is incomplete, misdirected, illegible, corrupted, lost, damaged, delayed or fails to reach the Administrator and any such claims will not be accepted. Proof of sending will not be accepted as proof of delivery.

9. Claims will be deemed invalid if (including but not limited to) you:

a. Do not meet the eligibility requirements, as set out in the Santander terms and conditions and these terms and conditions.

b. Reside outside of the UK.

c. Have failed in any way to otherwise comply with these terms and conditions and the Santander terms and conditions, as determined by the Promoter and Administrator in their sole discretion.

10. Fraudulent Claims

The Administrator reserves the right to investigate and undertake any such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, requiring you to provide further verification such as proof of purchase and ID (passport, driving licence or equivalent).

11. Claims on Behalf of Others

If you make a claim on someone else's behalf, the Administrator has the discretion to reject that claim.

12. Bulk Claims

Claims (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted. Claims made by macros or other automated means (including systems which can be programmed to enter) and claims which do not satisfy the requirements of these terms and conditions in full will be rejected.

13. Rejection of Claims

The Administrator reserves the right to reject those claims which it considers, in its absolute discretion, are fraudulent or invalid.

14. Additional Costs

Any additional costs which you may incur when using your Reward (such as travel expenses and ticket upgrades) must be paid by you separately.

15. Liability

Insofar as permitted by law, the Promoter and/or Administrator, their associated companies, agents or distributors will not in any circumstances be responsible or liable to compensate you or any other party for any personal loss, expense or damage in connection with this promotion or accepting or using your Reward, except for any liability which cannot be excluded by law (including personal injury, death and fraud), in which case that liability is limited to the minimum allowable by law.

Neither can they guarantee the quality and/or availability of the services offered when using the Reward and cannot be held liable for any resulting personal loss or damage. Your statutory rights are unaffected.

16. Cancellation or Amendment

In the event of circumstances outside the Promoter's reasonable control, or where fraud, abuse and/or an error affects or could affect the proper operation of this promotion or the awarding of Rewards, and only where circumstances make this unavoidable, the Administrator reserves the right to cancel or amend the Rewards or these terms and conditions at any stage, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.

17. Networks and Systems

The Promoter and Administrator have no control over internet or communication networks and are not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise.

The Promoter and Administrator will not be held liable to any individual for any fraud committed by any third party nor for any event beyond their control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant's participation in this promotion.

18. Administrator

This promotion is administered by TLC Marketing Worldwide UK Ltd. You can contact TLC via the contact us form on  isa.tlcrewardportal.co.uk/

19. Promoter's Decision

The Promoter's decision is final with regard to all promotional matters.

20. Severability

If any of these paragraphs should be determined to be illegal, invalid or otherwise unenforceable, then it shall be severed and deleted from these terms and conditions and the remaining paragraphs shall survive and remain in full force and effect.

21. Data Protection

The Promoter and Administrator will only use the personal details you supply for the administration of the promotion and for no other purpose.

All data obtained will be held by the Administrator, who is responsible for fulfilling the Reward. Any data captured in the fulfilment of the promotion by the Administrator will only be used for validation of entries with your consent. It will not be used for marketing purposes.

Personal details will at all times be kept confidential. Data will be held in accordance with current Data Protection legislation and will be stored for three (3) months from the promotion end date, after which it will be deleted.

To understand how the Administrator uses and protects personal data, please visit: https://www.tlcworldwide.com/privacy-policy/ to view the Administrator's privacy policy.

You can request access to your personal data, or have any inaccuracies rectified, by sending an email to: lets.talk@tlcworldwide.com

By participating in the promotion, you agree to the use of your personal data as described above.

22. Governing Law

These terms and conditions and any question concerning the legal interpretation of these terms and conditions will be governed by the laws of England.

Any disputes must be referred to the English courts unless the relevant participant lives in another part of the UK, in which case the participant's local courts will have jurisdiction.